Thanks for shopping at Winner Chairs
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. Reason for return must be either having a part damaged or missing.
Damages must be notified upon receipt of goods within 24 hours. Faulty claims after 7 days of delivery will be treated as a warranty claim and the customer will bear the delivery costs incurred in the claim process.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account.
NOTE: Delivery charges is NOT REFUNDABLE as service is initiated and made.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Site Contents and Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Winner Chairs.
Comments and Feedbacks
All comments and feedbacks to www.winnerchairs-online.com.my will be remain Winner Chairs ‘s property.
User shall agree that there will be no comment(s) submitted to the www.winnerchairs-online.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.
Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
Newsletter
User shall agree that Winner Chairs may send newsletter regarding the latest news/products/promotions etc through email to the user.
Indemnification
The user shall agree to defend, indemnify and hold Winner Chairs harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. www.winnerchairs-online.com.my will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.
Inaccuracy Information
From time to time, there may be information on www.winnerchairs-online.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability, and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
Termination
This agreement is effective unless and until either by the customer or www.winnerchairs-online.com.my Customer may terminate this agreement at any time. However, www.winnerchairs-online.com.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
Collected Information
We only collect the information’s that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site on our site.
Personal Identification Details
Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.
Confidentiality
Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all times.
Changes to our Privacy Policy
Winner Chairs have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.
Security
Our company website does applies appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However, bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.